Crafting personalized treasures that speak volumes without uttering a word.

  • Unique Creations

    Tailored gifts that capture hearts and memories in every detail.

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  • Precious Keepsakes

    Where emotions meet artistry, creating bespoke gifts that etch moments into eternity.

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FAQ

How long will it take to receive my order?

To make everyone's life easier, lead times & delivery dates are stated on each item's page so you know exactly when to expect what.

Do you ship internationally?

We ship nearly everywhere! See our detailed shipping fees here.

My order still hasn't arrived, now what?

Outrage! Let us know right away and we'll chase it up for you STAT.

What's your return policy?

Due to each item being made to order, returns aren't usually accepted except where the fault is on our end. If you're ever less than delighted with your order, please let us know right away at hello@customiary.com and we promise to take good care of you

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at
hello@customiary.com with photos of wrong/damaged items and we’ll be more than happy to sort that out for you. See our detailed policy here.